heroes of the helpdesk

[Instrumental] [Verse] Calling in with a problem, stuck in limbo Feeling like you're drowning in a sea of tech lingo (ooh-yeah) But don't you worry, we're here by your side We'll navigate this journey, together we'll ride [Verse 2] Submit your ticket, watch the magic begin We'll diagnose the issue, let the troubleshooting begin (ooh-yeah) With every step we take, we'll keep you in the loop Educating and empowering, we'll help you regroup [Chorus] We're the heroes at the help desk, here to lend a hand Problem-solvers and educators, helping you understand Whether it's a glitch or a tiny hiccup in your tech We'll guide you through, get you back on track, we'll never let you wreck [Verse] Logging in, trying to find a way To unlock the lock that keeps my path astray But every turn, it seems I hit a wall Need a key to break free from it all [Verse 2] Ticket in hand, waiting for the solution To reset my MFA, bring a revolution Searching for answers in the code of reset Unlock my access, let me forget [Chorus] We're the heroes at the help desk, here to lend a hand Problem-solvers and educators, helping you understand Whether it's a glitch or a tiny hiccup in your tech We'll guide you through, get you back on track, we'll never let you wreck